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The Big Picture July 19, 2026

The Funnel Is Dead Again. This Time the Company Announcing It Sells the Replacement.

HubSpot's new 'Loop Marketing' says AI search broke the funnel and a four-stage loop replaces it. The shift is real. The tidy diagram selling it is the part to question.

By The State of AI Marketing newsroom
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Credit: JAC Growth Marketing

Every few years the marketing funnel gets a funeral. This month it got a named heir. HubSpot’s latest State of Marketing report crowns “Loop Marketing” as the model that replaces the funnel, a repeatable four-stage cycle where, in the company’s words, “every marketing action feeds the next one, creating continuous, compounding growth instead of one-off campaigns.”

The debate the report wants you to have is funnel versus loop. The more useful question is quieter: when the company naming the successor also sells the software to run it, which parts of the diagnosis are the market shifting, and which are the marketing?

Start with what’s real, because plenty of it is. The funnel assumed marketers controlled the path to purchase, awareness at the top narrowing tidily to a sale at the bottom. That assumption breaks when buyers do their research inside AI answers instead of on your site. We’ve covered that shift directly, the move to showing up inside the AI answer, not on the list of results. HubSpot’s four stages, Express, Tailor, Amplify, and Evolve, are a fair description of marketing when discovery is scattered and AI can act on the feedback fast. Bradley Sanders, a senior AI strategist at HubSpot, makes the operational case:

“Without a looped system, personalization becomes static, signals fragment across tools, and outputs are no longer informed by what actually works.”

Now the part to hold at arm’s length. A loop that runs on connected data, AI personalization, and unified measurement is also an exact description of the product suite HubSpot sells. That doesn’t make the framework wrong. It does mean the diagram flatters the seller, and the neatness is the tell.

Andrés Plashal, an independent marketing consultant, rejects the clean shape from either direction:

“Not a funnel. Not a flywheel. An influence architecture that accounts for the fact that most of your impact is unmeasurable.”

His sharper point is why the old model fell apart at all:

“The funnel was designed for a world where marketers controlled the information supply. That world is gone.”

A loop is still a shape with arrows. The reality Plashal is describing is messier than any of them: most of what moves a buyer happens where you can’t see it and can’t attribute it.

The gap between the model and the payoff

There’s also distance between how fast these frameworks move and how fast the results do. Duke’s Fuqua School surveyed 308 marketing leaders in January, 97% of them vice presidents or higher. They expect AI to power the majority of marketing activities within three years, and generative engine optimization, the work of getting surfaced inside AI answers, is already running at four in ten companies. But the measured impact today is uneven, and Christine Moorman, the Duke professor who runs the survey, ties the return to something no framework supplies:

“Companies will need to ensure that their investments in technology are matched with investments in the capabilities needed to use it effectively.”

A four-stage loop doesn’t build that capability. People do. Adopt the diagram without the skill and you’ve renamed your org chart, not changed your results. It’s the same hype-versus-delivered gap we flagged when a 20% cost-cut mandate met what AI could actually absorb.

So take the shift and leave the packaging. Buyers really are researching in AI answers, your content really is feeding the systems that decide whether you get cited, and fast feedback really does beat the annual campaign calendar. Act on all of it. Just notice that “Loop Marketing” is a CRM company’s name for a change it didn’t invent and stands to profit from, and that a team reorganized around a vendor’s four-stage diagram is still, underneath, doing the unglamorous work the diagram skips: judgment, positioning, and the parts of the customer relationship no dashboard can see. It’s the next turn of the same screw as the AI-native martech stack consolidating into fewer, bigger suites.

The funnel will die again in a few years, and something will be named to replace it. The teams that win the interval won’t be the ones that adopted the newest shape fastest. They’ll be the ones who understood which change was real and staffed for it.

Quoted in this story

  • Bradley Sanders, Senior AI Strategist, HubSpot (source)
  • Andrés Plashal, Founder and marketing consultant, Plashal (source)
  • Christine Moorman, Professor of Business Administration, Duke University Fuqua School of Business (source)

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Sources

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